Welcome to DaReum International.

Awsome! Amazing! Incredible features.

회사 소개

고객에게 새로운 가치를 전달해주고, 직원의 복지에 힘쓰는 21세기형 기업.


회사 개요


Welcome to DaReum International.

고객에게 새로운 가치를 전달해주고, 직원의 복지에 힘쓰는 21세기형 기업

21세기는 하루가 다르게 변화하고 있습니다. 고객에게 새로운 가치를 전달해 주고, 임직원이 가치창출을 해나가면서 IT 시장의 선두주자로서 자리매김하는 솔루션 제공자로서 저희 ㈜다름 인터내셔널은 자리 매김하고자 합니다.

그 꿈을 실현시키기 위해 다름의 구성원들은 끊임없이 도전하고, 연구하며 창조의 과정을 해나갈 것 입니다.

앞으로도 고객의 만족을 위해 최선을 다하는 기업이 되겠습니다.

㈜ 다름 인터내셔널 대표   허정귀

비전


Value Creation

(가치 창조)

인재와 기술의 가치를 중시하는 기업문화, 올바른 기업문화를 바탕으로 언제나 앞서가는 변화를 창조해가며 모두의 이익과 혁신을 추구합니다.

Customer Focus

(고객 중심)

기업의 존재 목표를 고객의 만족에 두고 최고의 솔루션을 제공하여 정도 경영을 이끌어 나가는 건전한 기업 문화를 만들어갑니다.

Phenomenal Idea

(경이적인 Idea)

현실 안주가 아닌 독자적인 아이디어를 바탕으로 미래를 창조해가는 자세를 견지하며, 시대를 주도해나가는 시스템을 개발해 나갑니다.

오시는 길

Welcome to Dareum International.


Korean
Address: 경기도 고양시 덕양구 통일로 140, 삼송테크노밸리 A동 334-2 Phone: 02-2219-5447 Fax: 02-2219-5448 Email: support@dareum.co.kr

English
Address: 2ho-A Dong 334,SamSong Techno Valley, 140 Tong-il-ro, Deogyang-gu, GoYang-si, Gyeonggi-do,South Korea 10594 Phone: 82-2-2219-5447 Fax: 82-2-2219-5448 Email: support@dareum.co.kr

제품 소개

Awsome! Amazing! Incredible features.


Miicrotron-T2Z

Airphone III

Titan5 BTMI

X-CRAFT 1000,2000,5000

X-CRAFT HP5000,7000,8000

X-CRAFT Z7000, Z8000

Carnival330

Call now at +02-2219-5447

We truly care about our users and our product.

CONTACT US

고객 지원

무엇을 도와드릴까요?


AS정책

We’re here to help. How can we help you?


AS 관련 내용


㈜ 다름 인터내셔널에서 유통하는 Armaggeddon/Sonic Gear/Audio Box/Alcatroz 제품에 대한 사후 관리 및 고객 응대를 목적으로 한다.
고객의 문의 대응은 이메일과 전화로 응대하며, 제품 사후 대응은 고객 직접 내방과 택배 및 우편을 통한다.

AS 운영 정책


AS 사후 관리 제품 : 국내 유통된 Armaggeddon/Sonic Gear/Audio Box/Alcatroz 제품에 대한 무상 보증 기간에 해당하는 제품을 대상으로 한다.
무상 보증 기간은 구매 이후 해당 제품의 박스에 기재된 기간을 기준으로 한다. ( 단, 마우스 패드의 경우 초도 불량만 가능함 )
제품 사후 AS 를 신청할 경우 구매 증빙 자료 (영수증 등) 을 필히 제출한다.
AS 센터에서는 제품의 환불 및 반품에 대해서는 일체 관여하지 않는다.
모든 사후 AS 에 관해서는 제품의 구성품이 모두 있는 경우에만 진행할 수 있다.
이상 증후의 제품이 입고 (내방 혹은 택배) 되면 적합한 테스트 후 해당 제품에 대한 문제 해결 혹은 교체를 진행한다.
제품 교체시 제품 박스를 같이 보내주어야하고, 박스 분실의 경우에는 해당 제품에 대해서만 대응을 한다.
해당 제품의 단종 및 부품 수급 부재로 인한 경우에는 다른 제품으로의 교환 및 수리 대응함.

AS 운영 정책


택배 비용 : 고객과 반반 부담 원칙을 한다.
제품 발송 시 주소, 성함, 연락처를 명시하고, 해당 제품의 불량 증상에 대해 최대한 자세히 기재해주시기 바랍니다.

고객문의

We’re here to help. How can we help you?


고객문의 Details

평일: 10:00~15:00 / 점심 12:30~13:30 (공휴일 제외)

*고객센터 문의전화가 많아 전화연결이 지연되는 경우,구매하신 마켓의 고객센터로 연락하시면 더욱더 빠른 처리 받으실 수 있습니다.
*제품 초기 불량은 100% 새제품으로 교환 받으실 수 있습니다.
*초기 불량을 제외한 A/S 건은 유상 으로 처리 될수 있습니다.
*자세한 사항은 고객센터로 문의 하시기 바랍니다.

도움이 필요하십니까?

  • Tel :02-2219-5447
  • Email :support@dareum.co.kr
  • Address :경기도 고양시 덕양구 통일로 140,
  • 삼송테크노밸리 A동 334-2
  • 다름몰 : www.dareummall.co.kr


자주하는 질문 FAQ

Q: Where is Armaggeddon from?

Armaggeddon is a Singaporean brand, established on 11 November 2011. We specialize in gaming gear for professional gamers to help them realize their full potential in training and achieve peak performance in competitions. That’s why Armaggeddon is The Ultimate Gaming Gear.

Q: Where can I buy your products?

Please refer to our “where to buy” section for a list of stores and the distributors you can contact in your respective countries.
(http://armaggeddon.net/where-to-buy/)

Q: What is Armaggeddon’s return policy?

Products purchased from this site come with a 7-day return policy. Products returned should be in the same condition in which they were shipped (unopened/undamaged). Armaggeddon will not bear any shipping costs that may be incurred in the process.

Q: How do I register my warranty online?

Please click here to register

Q: What does my warranty cover?

Armaggeddon’s warranty cover damages due to manufacturing defects. Regular wear and tear and damage due to abusive use or negligence (including but not limited to; exposure to extreme heat, water, corrosive agents, worn mouse feet, breakage by abuse etc.) are not covered by the Armaggeddon’s limited warranty. Please refer to the Warranty section for more details.

Q: How do I make a warranty claim?

Before submitting a warranty claim, we suggest referring to the Technical FAQ section or visiting armaggeddon.net and reviewing the support section for technical assistance. A simple fix for your problem may be found there.

If troubleshooting does not solve or identify your problems, customer service contact information can be found on the web at armaggeddon.net or in the documentation included with your product. Please also refer to the Warranty section for more details

Q: How do I return a defective product?

You may contact us via fellowship@armaggeddon.net with your returns request. Please refer to the Warranty section for more details.

Q: My speakers do not have any power / the power indicator light doesn’t work.

  • Ensure the power switch on the speaker unit is switched on
  • Ensure the wiring / cable connection is secure and correctly plugged into the power socket
  • Q: My speakers are not producing any sound.

  • Ensure the audio cable(s) is/are connected correctly.
  • Ensure the audio jack is plugged or inserted correctly to the audio source
  • Ensure the audio cable is plugged to the audio input on the speaker unit
  • Q: My product has an FM function, but there seems to be very poor / no reception of channels

  • Ensure it is functioning in FM mode
  • Ensure that the product is in a location with reasonably good reception i.e. has at least some outdoor access like a window. Basements and completely enclosed rooms tend to cause poor performance of FM radio functions.
  • Ensure the FM channel set correctly
  • Q: My headset / headphone is not producing any sound / one of the sides isn’t working

    Ensure the cable connection is securely inserted all the way, and correctly plugged into the audio jack

    Q: The sound is really soft. What might be wrong?

  • Ensure the source volume is not muted
  • Ensure the source volume adjusted to a suitable level
  • Ensure the speaker unit master volume on the unit OR its wired volume control is adjusted to a suitable volume
  • Q: How do we diagnose if the speaker is faulty?

  • Unit case / external damage?
  • No power?
  • Power plugged in but no sound?
  • No sound on one side or both sides?
  • Input / output jack faulty?
  • Satellite / woofer cone damage?
  • Accessory contents missing?
  • Q: Why are your products which are sold in my country more expensive than your website’s prices?

  • As every country has varying import taxes, VAT and freight costs to bear, prices will inevitably vary.
  • Q: What does the limited warranty cover? Does it cover physical damage?

  • The limited warranty covers product defects attributed to manufacturing errors. It does not cover cosmetic damages due to wear and tear (e.g. scratches) or damage caused by the user’s improper care or abuse (e.g. water spillage, dropping the product etc.).
  • Q: Where are your service centres in Malaysia?

    Our service centres are located at:
    POWERLOGIC Service Centre (KL)
    F3A 1st Floor
    Capital Square Centre
    No. 7 Persiaran CapSquare
    50100 Kuala Lumpur
    Tel/Fax: +603 26922623
    Email: ssc.capsquare@leapfroglobal.net

    Q: How to register online?

    Click here

    Q: My warranty has expired. How much I need to pay for repairs?

    The cost of repair will depend on the type of repair needed. You will need to bring the product to our service centre

    Q: What does the limited warranty cover? Does it cover physical damage?

    The limited warranty covers product defects attributed to manufacturing errors. It does not cover cosmetic damages due to wear and tear (e.g. scratches) or damage caused by the user’s improper care or abuse (e.g. water spillage, dropping the product etc.).

    Q: Do I need to pay for servicing and repairs?

    If your product is no longer under warranty, or shows signs of improper care or abuse, you may have to pay for service. If the problem is due to a defect and is still covered under the limited warranty, then you will not need to pay.

    Q: How to go to your service centre by public transport? Driving?

    Singapore (HQ)

    We are located at 1 Kallang Sector, #03-05, Singapore 349276. Tel: (65) 6547 1611
    By bus: Take the SBS 125 bus (loop service). The nearest bus stops to our office are: TANNERY BLK (70341) and BEF LOR BAKAR BATU (70349)
    From MRT: You can take the SBS 125 bus from Boon Keng (stop at TANNERY BLK), or from Aljunied (stop at BEF LOR BAKAR BATU).
    Driving: see map

    Malaysia (Petaling Jaya)

    We are located at 21 Jalan PJU 3/46, Sunway Damansara, 47810 Petaling Jaya, Selangor, Malaysia. Tel: (03) 7803 6703
    Driving: see map

    Indonesia (Jakarta)

    Jl. Jembatan Dua Blok C No. 2 (Komplek Harmoni Mas), Jakarta Utara 14450, Indonesia. Tel: (62-21) 6660 4801/02
    Driving: see map

    Q: What time does your service centre open?

  • Our Singapore service centre operating hours are as follows:
  • Monday – Friday 9.15am – 6.45pm
  • Saturday 9.30am – 12.30pm (by appointment only*)
  • *Customers will need to call & make an appointment before visit our Service Centre on Saturdays.
  • Please call your local service centres to check for operating hours before making a visit.
  • Q: Need how long to solve the problem or RMA?

    We have a one-hour service policy. This means that should your problem be diagnosed to be unsolvable within an hour, we will do a one-to-one exchange for you. Most of the time, you will not have to wait for more than 30 minutes.

    Q: How do I check if my product is still under warranty? What if I don’t have a warranty card?

    To check your warranty, kindly call our service centre citing your product model and the date of purchase on your warranty card or receipt. If you do not have a warranty card, producing the receipt as proof of purchase will be sufficient. In order to enjoy servicing with warranty coverage, the original proof of purchase must be produced.

    Q: Do you have a delivery service?

    Unfortunately we do not have delivery services.

    Q: Why are your products which are sold in my country more expensive than your website’s prices?

    As every country has varying import taxes, VAT and freight costs to bear, prices will inevitably vary.

    Q: Audiobox questions Sample#1

    Audiobox answer.

    Q: Audiobox questions Sample#2

    Audiobox answer.

    다운로드

    ..


    드라이버
    SRO-5 HAVOC III Ver2.0 
    StarShip III 
    Wireless Mikoyan FOXBAT-III 
    매뉴얼
    FoxBat iii 한글 매뉴얼 
    HAVOC iii 한글 매뉴얼 
    MKA-9C 한글 매뉴얼 
    Starship 한글 매뉴얼 
    매뉴얼
    AirPhone V 한글 매뉴얼  AirPhone Ⅲ 한글 매뉴얼 
    Pandora Mini 한글 매뉴얼 
    Quatro V 한글 매뉴얼 
    Titan5 BTMI 한글 매뉴얼 
    Titan7 BTMI 한글 매뉴얼 
    LUMO2 한글 매뉴얼 
    드라이버
    x-Craft Series 
    매뉴얼
    AirWave 300 한글 매뉴얼 
    X-Craft 마우스 한글 매뉴얼 
    매뉴얼
    BBX300 한글 매뉴얼 
    BBX500 한글 매뉴얼 
    Carnival330 한글 매뉴얼 

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